Preventia 360

Menu

Preventia360 Wellness Engine | Participant FAQs

What is Preventia360?

Preventia360 is all about Preventing major lifestyle diseases of you or your loved ones by 'Simplifying Diagnostics'. We bring professional diagnostic solutions to your doorsteps. We offer a unique platform to book diagnostic tests online for you or your loved ones through our network of laboratories and then will get the reports reviewed by our expert medical specialists.

GENERAL INFORMATION

What should I expect to experience at a Preventia360 wellness screening?

During a Preventia360 wellness screening, a trained examiner(Sahayak) provided by Preventia360 services will collect a number of measurements, including height, weight, blood pressure, waist and/or hip circumference as well as a small blood & Urine specimen of you or your loved ones at your convenience. A screening is typically completed in just 10-15 minutes. The valuable information collected during the screening is used to identify health risks, and these are reported back to you in a personal report that helps you understand them so you can take action to improve your health and wellbeing.

Why should I participate in Preventia360 Wellness?

Awareness is the first step in maintaining and monitoring anyone`s health. Wellness screenings provide first-time and repeat participants the opportunity to get a quick and easy “snapshot” of their health. Preventia360 wellness screenings are a critical part of your wellness program, designed to help improve your understanding of you or your loved one`s health using the biometric and clinical data provided. More specifically, biometric wellness screening:

  • • Can help you understand health from the inside out and provide insights to risks and strengths that are helpful to know about.
  • • Can help to find out what are doing well.
  • • Can help to make the most out of your time by focusing your efforts on the behaviors that you can change to most improve your health.
  • • Can help to work with your physician to take charge of you or your loved one`s health.

REGISTRATION AND SCHEDULING

How can I sign up for screenings?

You have two easy scheduling options at Preventia360.com

  • • Enter details and our customer service will call you or your loved one`s for appointment
  • • You can call or chat with our representative @ details provided on website and they would take care of the rest

For scheduling questions, contact the Participant Service Center at xxx-xxx-xxxx or Preventia360.com
First-time participants will need to register using the website

What if I’ve forgotten my password or I need my password reset?

There is a link below password for forgot password?

If you select the “Forgot password” link, you will need to provide the email address associated with your account. As long as the email address provided matches what is on file, you will receive an email with your password.

SCREENING INFORMATION

What is involved in the “Preventia360 wellness screening”?

The process takes about 15 minutes from the point of check-in to completion. The screening includes a blood draw for many different blood tests; this blood draw can be from your arm (venipuncture) or from a finger stick and is dependent on the panel you select. Lipid and glucose tests include a blood draw for HDL “Good” Cholesterol, LDL “Bad” Cholesterol, non-HDL, Total Cholesterol, Triglycerides and Glucose. You may also have biometric measurements taken.

What are biometric measurements?

Biometric measurements refer to height, weight, body mass index (BMI), blood pressure, waist and/or hip circumference.

What is BMI (Body Mass Index)?

Studies have demonstrated that BMI is the reliable measure of one’s appropriate weight based on height, although it may not always be a perfect measure. Use of BMI is endorsed by the National Institutes of Health (NIH), and the Centers for Disease Control and Prevention (CDC) explain that “BMI provides a reliable indicator of body fatness for most people and is used to screen for weight categories that may lead to health problems.” BMI is defined as an individual's body mass (weight) divided by the square of his or her height.

What is BMI (Body Mass Index)?

Studies have demonstrated that BMI is the reliable measure of one’s appropriate weight based on height, although it may not always be a perfect measure. Use of BMI is endorsed by the National Institutes of Health (NIH), and the Centers for Disease Control and Prevention (CDC) explain that “BMI provides a reliable indicator of body fatness for most people and is used to screen for weight categories that may lead to health problems.” BMI is defined as an individual's body mass (weight) divided by the square of his or her height.

How is Waist Circumference measured?

The participant will hold the zero end of the tape measure on the abdomen just above hip bone (belly button). The participant will turn around, or the phlebotomist will walk around participant.

  • • The tape should be snug, but should not compress the skin
  • • The tape must be parallel to the floor, e.g. at the same level all the way around
  • • The participant should relax and exhale
  • • The waist measurement will be reported in whole units – inches

Do I need to fast before screening?

Our representative will communicate to you if your program is a fasting or non-fasting screening. If it is a fasting program, you will need to fast for 9-12 hours prior to the blood collection for accurate results. You should take any regularly scheduled medications as usual. Drinking plenty of water is recommended during the fasting period. If you are participating in a screening that does not require you to fast, this means you are free to eat before your screening.

RESULTS AND REPORTING

Are my results confidential?

Yes. Preventia360 value and understand that your privacy is very important and we have put many steps in place to assure confidentiality. All information obtained from wellness screening experience is Protected Health Information (PHI).

How do I get my results?

You will receive a confidential, personalized, multi-page report providing current health status and individual risk factors in the mail within two to three weeks of your blood draw. If you registered online and provided an email address you will receive an email when your results are available to view online 3-5 days after your screening. To view your results online go to Preventia360.com, if you previously created a username and password enter your user name and password you created when registering for an appointment.

What should I do with my results after I receive them?

Your results will be reviewed by our panel of medical specialists. They would also leave an advisory note with your reports on future steps. So, please follow future steps and in doubt you can always reach us.

BILLING QUESTIONS

Is it safe to use my credit/debit card on Preventia360?

Your online transaction on Preventia360 is secure with the highest levels of transaction security currently available on the Internet. Preventia360 uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on Preventia360 are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

Does Preventia360 store my credit/debit card information?

Preventia360 stores the first 6 and last 4 digits of your card number in a secure and encrypted manner. The first 6 digits (also known as the Bank Identification Number) are used to identify the bank name and country where your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention purposes.

Payment Options

What credit/debit cards are accepted on Preventia360?

We accept VISA, MasterCard, Maestro and American Express credit/debit cards.

Do you accept payment made by credit/debit cards issued in other countries?

Yes! We accept VISA, MasterCard, Maestro, American Express credit/debit cards issued by banks in India and in the following countries:

Australia, Austria, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, the UK and the US.

Please note that we do not accept internationally issued credit/debit cards for Flyte, Wallet and eGV payments/top-ups.

What other payment options are available on Preventia360?

Apart from Credit and Debit Cards, we accept payments by Internet Banking (covering 44 banks).